Submit IT Request

New User Setup or Device Refresh

Setting up a new employee or refreshing an existing device? Tell us what you need, and we'll take care of the next steps.

  1. 1You submit — takes about two minutes
  2. 2Your CSA quotes it and confirms details
  3. 3We build and deliver once approved
Your details
1

Your details

So we know who to reply to.

Please enter your company name.
Please enter a name. Please enter a name.
Please enter a valid email address.
Please choose the type of quote.
What is needed
2

What is needed

Choose Unsure on anything you would rather we recommend.

Not sure? Choose Unsure and we will recommend a spec based on the role. Final specs are confirmed by the Divergys tech team.
Name the software and edition if you know it, plus how many licenses. Examples: Adobe Acrobat Pro, Adobe Creative Cloud, Bluebeam Revu, Microsoft 365 Business Premium, Visio, Project, QuickBooks. Leave blank if no new software is needed.
Accessories needed
About the employee
3

About the employee

Who will be using it.

Please enter the employee's name.
Employee type *
Please choose new or existing.
Leave blank if this is not tied to a start date.
Is an email account needed?
Does this employee need network access?

Already use the Divergys client portal? You can submit the same request there: divergys.myportallogin.com

Submitting creates a ticket with your Client Success Advocate. You will receive a confirmation with a ticket number.

Request sent

Thank you — your request is on its way to your Client Success Advocate and will be logged as a ticket.

Need to add something? Contact us at help@divergys.com or 281-852-5129.

Questions? Divergys Service Desk · help@divergys.com · 281-852-5129